Apology for Incorrect Header on Non-Emergency Email
On Wednesday, University Relations performed an email test for a new mass communications platform using a message about the Full Circle Campus Food Pantry. In that test, the office made the simple mistake of not selecting the correct email profile, and the test message appeared to come from our emergency notification channel, RazALERT@uark.edu, rather than a general account.
The reason for the test was to look at ways that the university could improve email delivery times, something that will be crucial in a real emergency situation.
The bad news is that the use of the RazALERT channel caused some unneeded alarm and annoyance on campus. But the good news is that the testing improved email delivery times by 80 percent.
The office has made corrections in its process that will prevent this from happening again, and the staff members are acutely aware of the threat posed by diluting an emergency channel with non-emergency messages.
The staff of the office regrets the mistake and any inconvenience it may have caused the campus community.
Topics
Contacts
Laura Jacobs, associate vice chancellor
University Relations
(479) 575-5555,
laura@uark.edu
Headlines
PetSmart CEO J.K. Symancyk to Speak at Walton College Commencement
J.K. Symancyk is an alumnus of the Sam M. Walton College of Business and serves on the Dean’s Executive Advisory Board.
Faulkner Center, Arkansas PBS Partner to Screen Documentary 'Gospel'
The Faulkner Performing Arts Center will host a screening of Gospel, a documentary exploring the origin of Black spirituality through sermon and song, in partnership with Arkansas PBS at 7:30 p.m. Thursday, May 2.
UAPD Officers Mills and Edwards Honored With New Roles
Veterans of the U of A Police Department, Matt Mills has been promoted to assistant chief, and Crandall Edwards has been promoted to administrative captain.
Community Design Center's Greenway Urbanism Project Wins LIV Hospitality Design Award
"Greenway Urbanism" is one of six urban strategies proposed under the Framework Plan for Cherokee Village, a project that received funding through an Our Town grant from the National Endowment for the Arts.
Spring Bike Drive Refurbishes Old Bikes for New Students
All donated bikes will be given to Pedal It Forward, a local nonprofit that will refurbish your bike and return it to the U of A campus to be gifted to a student in need. Hundreds of students have already benefited.