Blackboard Unavailable Dec. 23 to Jan. 1
IT Services will upgrade Blackboard Learn from Dec. 23, 2020, to Jan. 1, 2021. Blackboard Learn will be unavailable to instructors and students during this week while data are migrated. After the migration, the process to create courses and add content will not change, but users will experience a new interface and navigation called Blackboard Learn with Ultra Base Navigation.
Blackboard Learn with Ultra Base Navigation will provide greater accessibility for students and a more efficient experience for faculty. After the migration, future upgrades will be performed automatically and will not require downtime.
"This migration allows us to experience the most recent version of Blackboard Learn and all the features that come with it without service interruptions or significant downtime," Kathryn Zawisza, director of academic technology and innovation, said. "It also allows us to use a more modern and intuitive version of Blackboard."
Tech Support
Faculty members can email tips@uark.edu for assistance. Blackboard is also supported by the IT Help Desk. The IT Help Desk provides remote tech support at 479-575-2905 or online chat:
Mon.-Thu. 7 a.m. to midnight
Fri. 7 a.m. to 5 p.m.
Sat. 11 a.m. to 4 p.m.
Sun. 3 p.m. to midnight
Contacts
Rachel Gerner, content strategist
Information Technology Services
479-387-3824,
rgerner@uark.edu
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